Terms



Terms

Copyright
This site and its contents are subject to copyright. The site material copyright is owned by Drama Victoria, or in the case of some material, a third party.

Copyright
This site and its contents are subject to copyright. The site material copyright is owned by Drama Victoria, or in the case of some material, a third party. The site function and operation copyright is owned by Drama Victoria.

You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

Trademarks
This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.

Included Trademarks and Registered Trademarks are Trademarks of their respective owners.

Disclaimer
You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

Drama Victoria makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Neither Drama Victoria, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Viruses
Drama Victoria cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Drama Victoria entirely of all responsibility for any consequences of its use.

Third Party Sites
This site may contain links to third party sites. Drama Victoria is not responsible for the condition or content of those sites as they are not under Drama Victoria control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Drama Victoria of the sites or the products or services provided on the site.
Drama Victoria does not permit any linkages to this site without prior permission.

Applicable Law
This site is controlled by Drama Victoria. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.

This site may be accessed throughout Australia and overseas. Drama Victoria makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

Privacy
Drama Victoria highly value the strong relationships we have with our customers. The collection of data at Drama Victoria is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy. Drama Victoria does not disclose, distribute or sell the data we collect from our clients to third parties.

This site uses a feature of your web browser known as "cookies" to store information and identify you to the system while your on a session. No personal details are contained in the cookies.

Professional Learning Refund Policy
The purpose of this policy is to provide a set of guidelines for the refund of monies to registrants in Professional Learning sessions conducted by the Drama Victoria.

Occasionally Drama Victoria receives enquiries regarding cancellation for professional learning registrations prior to or just after tan event. While the association would like to be able to forward a full refund in all instances, we regret that we are not able to do so.
The following policy has been formulated so that neither delegates, schools nor Drama Victoria are financially disadvantaged as a result of cancellations.

Policy
See below for list of refund Guide Lines.

  1. A written request for any cancellation refund is required.
  2. Where possible, a doctor’s certificate should be attached

Drama Victoria recognises that in some instances (e.g. sudden illness in the family), it is impossible to give much notice. The following guidelines indicate the refund, which will apply regardless of the number of days for which a delegate has been registered.

  • No warning of cancellation No refund
  • Cancellation day of event No refund
  • Cancellation on the day of the event and doctor’s 70% refund
  • certificate/extenuating circumstance
  • Fewer than 7 days warning of cancellation 20% refund
  • 8-14 days warning of cancellation 50% refund
  • More than 15 days warning of cancellation 95% refund
  • Any third party tickets/seating purchased on behalf of participants/delegate will cannot be refunded

Book Sales and Returns Policy

Drama Victoria trades in Australia. All prices are GST inclusive and are subject to change without notice.

Sales are made on a FIRM ORDER basis.

Postage and Handling charges apply to all orders. Orders placed in advance for upcoming titles are treated as backorders and carry separate postage and handling charges.

Drama Victoria does not consolidate orders. Goods ordered are supplied subject to availability.

Only members of Drama Victoria may request a sale ‘on invoice’ as payment option, and a Purchase Order Number must be provided.

Trade discount applies to booksellers.

Orders received by Drama Victoria marked ‘Goods to be collected’ must specify a collection date. If no collection date is nominated, goods must be picked up within 21 working days of the order. Drama Victoria takes no responsibility if goods are temporary or no longer available after that date. Customers will be notified if goods are not available by the requested date.

RETURNS are allowable ONLY in the following circumstances:

Transit damage/faulty
Titles incorrectly supplied by Drama Victoria

Drama Victoria can not accept returns of customers’ overstock.

Prior permission must be obtained BEFORE returning books. Books returned without written authorisation will not be accepted by Drama Victoria. Drama Victoria does not carry the costs related to return of goods, except where goods were incorrectly supplied by Drama Victoria.

All claims must be made within 30 days from date of invoice, and specify our invoice number relevant to the sale.

Security Policy

Drama Victoria considers the security of your information to be of paramount importance. When you pay your membership fees or register for an Drama Victoria program, our secure server uses SSL (Secure Sockets Layer) to connect to our website, which encrypts all the information sent from your PC. The following indicates that you have entered a secure session:

  1. the "https" in place of the usual "http" in your browser address book
  2. the small padlock at the foot of your browse

Both of these secure indicators will be present when you are requested to enter your credit card details.

SSL Certification

Drama Victoria has an SSL certificate. This identifies Drama Victoria as a secure environment in which you can transact. To view details of our security certificate, please click on the padlock in your browser footer.

Drama Victoria’s payment gateway is secure pay, which uses a 1024 bit rate encryption right through to the banks' EFTPOS networks where credit card transactions are automatically processed. You can obtain further technical information about our payment gateway by visiting our supplier's site: http://www.securepay.com.au/?gclid=COmnydTakaoCFQQcHAodd3a5wg

Payments

All payments on the Drama Victoria site are made in Australian dollars.